Visit Us Contact Information Links My Aid Status Financial Aid FAQ Applying UCSB Cost Budget Types of Aid Eligibility Loan Counseling Services Managing Your Money Tax Credits Grad Student Info Veteran's Info Education Abroad Program Non-UC Study Abroad AB 540 Parent Information Prospective Students Customer Service Survey Giving to Financial Aid Información en Español Download Forms Form Tutorials   2009-2010 8 Easy Steps to Completing the FAFSA   Summer 2009 Freshman Summer Start Program Junior Transitions Program   2008-2009 Filing the FAFSA The Verification Process Requests for Additional Documents Types of Aid Federal Loans Accepting Federal Loans Disbursements Search Engines International Students Resources for Undocumented Students Student Guide Job Board Important Dates Employers Financial Aid Survey 1. I am a: College Freshman College Sophomore College Junior College Senior Graduate Student Transfer Student Prospective Student Parent 2. I was able to access the UCSB Financial Aid web site without any difficulties: Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable 3. I found sufficient information on the UCSB Financial Aid web site to answer all of my financial aid related questions: Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable 4. I access the UCSB Financial Aid web site: 10 or more times a quarter. 5-9 times per quarter 1-4 times per quarter Only when prompted to. Never 5. I would like to do all of my financial aid business online if possible: Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable 6. I have found the forms that were required by the financial aid office to be easy to complete: Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable 7. The forms that I was required to complete were easily found and/or accessible: Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable 8. I have met with one or more members of the financial aid staff in person and I have found them to be helpful and courteous. Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable 9. I have found the financial aid staff to be helpful and courteous on the telephone: Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable 10. In the future, I would prefer to receive updates and notifications from the financial aid office via: UCSB Email (Umail) Personal Email (AOL, Hotmail, etc.) Phone Call Regular Postal Mail No Preference 11. In general, how satisfied are you with your overall experience with the financial aid office at UCSB: Strongly Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Not Applicable 12. We would appreciate any additional comments that you may have: 13. I would like someone to get back to me: Name: Contact At: (Email address or phone number) Perm Number: 14. If you would be willing to be a part of a financial aid focus group in the future, please leave a contact email: Copyright ©2007 The Regents of the University of California, All Rights Reserved. Terms of Use / Accessibility / Last Modified April 23, 2007 Questions or Comments? Please email us